DISTANCE SALES AGREEMENT

Agreement Date: [06/10/2026]

1. PARTIES

1.1. SELLER

Trade Name: [LEMAS KOZMETİK LTD. ŞTİ.]
Brand: [EAU DE ELMAS]
MERSIS No.: [0608182669700001]
Tax No.: [6081826697]
Address: [GÜRPINAR MAH. SELÇUK SK. NO:1 D:20 BEYLİKDÜZÜ/İSTANBUL]
Telephone: [0545 871 17 34]
E-mail: [lemaskozmetik@gmail.com]
Website: [www.eaudeelmas.com]

Hereinafter referred to as the “SELLER”.

1.2. BUYER

Full Name: [BUYER FULL NAME]
Address: [BUYER ADDRESS]
Telephone: [BUYER TELEPHONE]
E-mail: [BUYER E-MAIL]

Hereinafter referred to as the “BUYER” or “CONSUMER”.

2. SUBJECT OF THE AGREEMENT

This Distance Sales Agreement (“Agreement”) regulates the rights and obligations of the parties regarding the sale and delivery of the goods or services ordered electronically by the BUYER through [www.eaudeelmas.com], the characteristics, sales price and payment method of which are specified below.

This Agreement is subject primarily to Turkish Law No. 6502 on Consumer Protection, the Regulation on Distance Contracts and other applicable legislation.

3. PRODUCT / ORDER INFORMATION

ProductQuantityUnit PriceVATTotal

[PRODUCT NAME][QUANTITY][AMOUNT] TRY20%[AMOUNT] TRY

Total Product Price: [] TRY
Shipping / Delivery Fee: [] TRY
Discount: [] TRY
Total Amount Payable: [] TRY
Payment Method: [CREDIT CARD / BANK TRANSFER / EFT / OTHER]
Order Date: [DD/MM/YYYY]

The main characteristics of the products, their sales prices, total prices including VAT and other relevant information are presented to the BUYER before the order is placed.

4. DELIVERY INFORMATION

Delivery Address:
[BUYER DELIVERY ADDRESS]

Courier / Carrier: [COURIER COMPANY]

The ordered product shall be handed over to the carrier within [3] business days from the date on which the order is received by the SELLER.

In all cases, the ordered product shall be delivered to the BUYER within the promised delivery period, without prejudice to the maximum delivery period prescribed by applicable legislation.

Unless a different delivery period is specified in the Agreement, the goods shall be delivered within a maximum of thirty (30) days.

If the product is delivered to a third party designated by the BUYER, delivery to such third party shall be deemed to constitute delivery to the BUYER.

5. RIGHTS AND OBLIGATIONS OF THE SELLER

5.1. The SELLER is obliged to deliver the ordered products in accordance with the characteristics specified at the time of purchase, complete and free from defects.

5.2. The SELLER shall be responsible for any loss or damage occurring until the product is delivered to the consumer, without prejudice to the exceptions prescribed by applicable legislation.

5.3. If delivery of the ordered product becomes impossible, the SELLER shall notify the BUYER within the periods prescribed by applicable legislation and refund the amounts collected in accordance with the relevant legislation.

5.4. The SELLER shall retain records relating to the sale for the period prescribed by applicable legislation.

6. RIGHTS AND OBLIGATIONS OF THE BUYER

6.1. The BUYER acknowledges that the personal and contact information provided during the order process is accurate and up to date.

6.2. The BUYER is obliged to pay the order amount in full using the selected payment method.

6.3. The BUYER is obliged to use the delivered product in accordance with its nature and to comply with the instructions for use provided with the product.

6.4. If the BUYER exercises the right of withdrawal, the BUYER is obliged to comply with the procedures and deadlines specified in this Agreement and applicable legislation.

7. RIGHT OF WITHDRAWAL

The BUYER may exercise the right of withdrawal within fourteen (14) days from the date on which the product is delivered to the BUYER or to a third party designated by the BUYER, without providing any reason and without paying any penalty.

The BUYER may also exercise the right of withdrawal before delivery of the product.

In order to exercise the right of withdrawal, it is sufficient for the BUYER to clearly notify the SELLER of the decision to withdraw from the Agreement.

The withdrawal notice may be submitted through the following communication channels:

E-mail: [lemaskozmetik@gmail.com]
Address: [GÜRPINAR MAH. SELÇUK SK. NO:1 D:20 BEYLİKDÜZÜ/İSTANBUL]
Telephone: [0545 871 17 34]

The BUYER is advised to retain records demonstrating that the withdrawal notice has been received by the SELLER.

8. CONSEQUENCES OF EXERCISING THE RIGHT OF WITHDRAWAL

If the right of withdrawal is duly exercised, the SELLER shall refund the product price and, where applicable, the delivery costs collected from the BUYER in accordance with applicable legislation.

The refund shall be made using the same payment method used by the BUYER for the purchase, without imposing any additional cost or obligation on the BUYER.

The BUYER must return the product to the SELLER within the period prescribed by applicable legislation following the date on which the withdrawal notice is submitted to the SELLER.

The courier company to be used for returns is:

Return Courier Company: [YURTİÇİ KARGO]
Return Address: [GÜRPINAR MAH. SELÇUK SK. NO:1 D:20 BEYLİKDÜZÜ/İSTANBUL]

If the BUYER uses the return courier company specified in the pre-contractual information, the BUYER shall not be charged return shipping costs in accordance with the conditions prescribed by applicable legislation.

9. EXCEPTIONS TO THE RIGHT OF WITHDRAWAL

The BUYER does not have the right of withdrawal in cases specified as exceptions under applicable legislation.

In particular, the right of withdrawal cannot be exercised for:

Products prepared in accordance with the consumer's specific requests or personal needs;
Products that are liable to deteriorate rapidly or expire;
Products which, after delivery, have had their packaging, tape, seal or other protective elements opened and whose return is unsuitable for health or hygiene reasons;
Services which have begun to be performed, with the consumer's consent, before the expiry of the withdrawal period;
Other goods and services falling within the exceptions specified under applicable legislation.

For cosmetic, personal care and hygiene products, the statutory exception to the right of withdrawal may apply where the protective packaging of the product has been opened. The applicability of this exception shall be assessed according to the nature of the product and the circumstances of the particular case.

10. DEFECTIVE GOODS

If the BUYER considers that the delivered product is defective, the BUYER may exercise the statutory rights available under Turkish Law No. 6502 on Consumer Protection.

The BUYER's statutory rights in relation to defective products are reserved.

The SELLER shall not restrict the BUYER's statutory rights in relation to returns and exchanges due to defective products.

11. PAYMENT

The BUYER shall pay the order amount by [CREDIT CARD / BANK TRANSFER / EFT / OTHER].

For credit card transactions, the rules and practices of the relevant payment service provider or bank may also apply.

For installment transactions, the installment terms and conditions of the relevant bank or payment service provider shall apply.

12. PERSONAL DATA

Personal data shared by the BUYER with the SELLER shall be processed in accordance with applicable legislation and the SELLER's Personal Data Protection and Privacy Policy.

The BUYER may access detailed information regarding the processing of personal data through the PRIVACY POLICY menu on the website.

13. DISPUTE RESOLUTION

Turkish Law No. 6502 on Consumer Protection and other applicable legislation shall apply to disputes arising from or relating to this Agreement.

Consumer Arbitration Committees and Consumer Courts located at the BUYER's place of residence or at the place where the consumer transaction was conducted shall have jurisdiction within the duties and monetary thresholds prescribed by applicable legislation.

Current monetary thresholds and application procedures shall be determined in accordance with the applicable legislation.

14. EFFECTIVENESS

The BUYER declares that, before completing the order on the website, the BUYER has read and accepted this Agreement and the Pre-Contractual Information Form.

This Agreement shall enter into force upon the BUYER's electronic approval and the SELLER's acceptance of the order.

A copy of this Agreement may be retained and accessed by the BUYER through a durable medium.

SELLER
Trade Name: [LEMAS KOZMETİK LTD. ŞTİ.]
Address: [GÜRPINAR MAH. SELÇUK SK. NO:1 D:20 BEYLİKDÜZÜ/İSTANBUL]
E-mail: [lemaskozmetik@gmail.com]
Telephone: [0545 871 17 34]

BUYER
Full Name: [BUYER FULL NAME]
Address: [ADDRESS]
E-mail: [E-MAIL]

Agreement Date: [06/10/2026]